Amadeus and Microsoft Advance Cloud and AI Integration in Travel
Amadeus has strengthened its partnership with Microsoft to expand cloud-based operations and introduce artificial intelligence into the travel sector. This collaboration, initially launched in 2021, aims to enhance the efficiency of travel-related technologies by leveraging Microsoft's AI-driven tools. Amadeus has already moved over half of its systems to the public cloud, ensuring more streamlined operations and improved data management for travel service providers.
One of the key developments includes AI-powered improvements for corporate travel, airports, and hospitality. The Cytric Easy booking platform within Microsoft Teams will offer a more interactive and automated travel management experience. Airports will benefit from the Virtual Airport Operations Centre, which enhances coordination between airlines and service providers. Additionally, Amadeus Advisor will allow hotel professionals to access advanced data analysis tools for better decision-making.
These developments are very convenient for travelers who want their journey to be one big frictionless experience. AI powered booking systems can read behaviour and preferences of travel, suggest real-time flight changes and suggest the exact best route by using live data.Coordination of operations at airports will result in fewer delays and best passenger services by making transfers and check-ins more frictionless and predictable.
Guests of the hotel will soon have more convenience as well by integrating AI to offer more personalized recommendations, chatbots for quick customer support and quicker changes on bookings. For business travelers, that single platform will do the same for expense tracking and schedules optimization but eliminate all the hassle of switching between several applications on top of providing real-time updates in order to facilitate work, not distractions.
The continued evolution of AI and cloud technologies in travel signals a shift towards automation and digitalization. As companies like Amadeus refine these innovations, travelers can expect a future where disruptions are minimized, services are more intuitive, and overall experiences are more efficient. This partnership underscores the industry's move toward a data-driven ecosystem, where advanced technology directly enhances the ease and reliability of global travel.