The demand for hotel concierges increased sharply in the US

By TravelOct 9, 2023 09:42 AMNews
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Hotel concierge
Hotel concierge. Source: Freepik

Demand for specialized concierge staff far exceeds supply in the United States.

According to Sean Slattery, concierge at the Palm Beach Marriott Singer Island Beach Resort & Spa in Florida and a member of Les Clefs d'Or USA, a national association of professional hotel concierges, the demand for highly qualified concierge staff has recently become more geographically widespread, and it goes beyond five-star hotels to other levels, Travel Weekly writes.

Slattery mentioned Big Sky, Montana, as one example of a market where the influx of luxury hotels has led to a sharp increase in demand for hotel concierges.

It is also noted that smaller leisure markets - such as those in the western United States that cater to an upscale and luxury clientele but are outside of traditional tent cities - have become hot spots for concierge hiring.

However, finding an experienced concierge has become a challenge for some hotels.

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