Eurostar Prepares for EU's New Entry/Exit System

Eurostar, the premier cross-Channel train service, is gearing up for a significant operational shift as the European Union implements its new Entry/Exit System (EES) on October 6. This electronic system will replace traditional passport stamping, aiming to streamline the process for non-EU travelers.

In preparation, Eurostar has already established dedicated spaces for EES registration at St Pancras station in London, with specially-trained staff available to assist passengers. The company, which transported 18.6 million passengers in 2023, is determined to integrate the EES processes smoothly into their existing operations.

As part of this transition, Eurostar has assured its passengers a "seamless and stress-free journey" despite the new requirements. The EES will electronically record all entries and exits from EU member states (excluding Cyprus and Ireland) and non-EU Schengen countries (Iceland, Liechtenstein, Norway, and Switzerland). Travelers will need to provide their passport, have their photo taken, and undergo fingerprint scanning at border control.

Eurostar’s unique system currently allows passengers to complete both British and European border checks at the departure terminal. For instance, a traveler from London to Paris completes all necessary checks in London, eliminating the need for additional verification upon arrival in Paris. This efficient process is set to continue with the new EES in place.

St Pancras station will see significant changes to accommodate the new system, including an increase in the number of border staff, manual booths, and additional e-gates to manage the increased volume of checks. Despite these modifications, Eurostar reassures passengers that check-in times will remain between 45 to 90 minutes.