British Airways and easyJet Delays Could Entitle Passengers to £520

By Ivan PetrenkoJul 13, 2024 09:30 AMNews
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Waiting for the deleted flight in the airport lounge. Source: Photo by JESHOOTS.COM on Unsplash

British Airways and easyJet passengers facing flight delays might be entitled to compensation, as both airlines are embroiled in a significant legal battle. This case could result in major payouts for affected travelers.

 

The two airlines are defending against a lawsuit in the High Court that demands automatic compensation for passengers experiencing significant flight delays or cancellations. This lawsuit, if successful, could transform the compensation process, eliminating the need for passengers to file individual claims.

 

Lawyers have identified approximately 100,000 delayed or cancelled flights since 2016, which could result in a compensation bill of at least £100 million for British Airways and easyJet. This case could set a precedent, impacting the entire airline industry.

 

Currently, passengers can claim up to £520 if their flights are delayed by more than three hours, but they must initiate the claims themselves. There is concern that many travelers are unaware of their rights and fail to seek compensation.

 

British Airways and easyJet argue that the lawsuit is unfounded and an attempt by lawyers to profit at the expense of the airlines. The case will be reviewed in a two-day court hearing this week.

 

The airlines maintain that informing passengers about their rights and assisting them during disruptions is a legal responsibility. However, consumer advocacy groups argue that airlines often fail to provide adequate information and support, highlighting the need for stronger passenger rights protections.

 

This case brings to light ongoing issues in the travel industry, particularly chronic disruptions due to staff shortages and air traffic control problems since the pandemic. The outcome of this lawsuit could significantly change how airlines handle passenger compensation for delays and cancellations.

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