Air New Zealand Starts Domestic WiFi Trial on Selected Flights

By Ivan PetrenkoJun 11, 2025 16:48 PMNews
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Passengers seated inside an aircraft cabin with seatback screens visible
Trial flights offer in-air connectivity test. Source: unsplash

Air New Zealand has begun testing onboard WiFi services on one of its short-haul domestic aircraft. The internet connection is currently available on an Airbus A320, identified by its registration number ZK-OXE, which operates on selected internal routes within New Zealand. According to the airline, the trial will expand during June to include a second aircraft, specifically an ATR turboprop. The service is being made available to passengers at no cost during the initial testing phase.

The inflight connectivity is provided through the Starlink satellite system developed by SpaceX. This technology relies on a network of satellites in low Earth orbit to deliver faster and more stable coverage than traditional satellite systems. The stated purpose of the trial is to observe how the system functions during real flight conditions and to gather direct feedback from users. The airline has not yet confirmed whether the service will be adopted long-term or rolled out to the wider domestic fleet.

We're committed to providing an exceptional experience for all our passengers, and this innovative technology could pave the way for more seamless, high-speed connectivity in the skies for Air New Zealand.
Air New Zealand Chief Digital Officer Nikhil Ravishankar

The current phase of the trial applies only to specific domestic routes, and passengers are able to use the WiFi service for the entire duration of these flights. Although the connection is available free of charge, the airline has not published technical details regarding bandwidth limits or which types of internet activity are currently supported. As the testing continues, data is being collected to evaluate both user experience and technical stability.

By the end of the month, the trial is expected to extend to one of Air New Zealand’s regional ATR aircraft. If installed as planned, this would mark the first known test of Starlink’s satellite-based internet system on a turboprop used for scheduled passenger services. This step is intended to examine how well the equipment functions on smaller aircraft typically used for regional travel between New Zealand’s provincial centres.

The WiFi trial is part of a broader programme aimed at evaluating possible onboard upgrades that could enhance standard operations. After the testing wraps up, the airline will use what it learns to figure out whether more planes should get this kind of internet setup too. The focus remains on assessing technical feasibility and determining whether consistent inflight connectivity can be achieved on short domestic routes.

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