King’s Cross First Class Lounge Reopens After Upgrade
LNER will reopen its First Class Lounge at London King’s Cross on 31 March 2026 after a major refurbishment. The updated space includes more seating and separate areas for resting or working. Changes to the layout were made after passenger feedback, with the aim of making waiting time more comfortable for those travelling on longer routes across the LNER network.
The Lounge now has a redesigned reception area and an open-plan interior with easier access to refreshments. More space is available for luggage and pushchairs, which makes travelling with large bags or children more comfortable. Toilet facilities have also been refurbished as part of the works, improving conditions before departure at one of the UK’s busiest stations.
Customer Information Screens placed around the Lounge show departure times, platform numbers and service updates. Information is also presented in British Sign Language, allowing more passengers to follow announcements. Snacks and drinks continue to be offered, including products linked to places served by LNER trains between London, northern England and Scotland.
What has changed inside the Lounge
- More seating space for different needs
- Separate areas suitable for work or rest
- Storage for luggage and pushchairs
- Refurbished toilet facilities
- Screens showing live departure details
- Snacks and drinks included with First Class tickets
Access to seating and clearer travel information helps passengers use their time at the station more comfortably, especially on longer routes between London and cities such as York, Newcastle or Edinburgh. Waiting becomes easier when travellers arrive early or need time between connections during busy periods, as clearer layouts and available seating reduce unnecessary stress before departure.
The Lounge has been redesigned to better match how passengers spend time before departure. There is more seating, clearer information screens and a layout that is easier to move around, which can be helpful on longer journeys when waiting is often unavoidable. Storage areas, improved lighting and quieter zones give passengers a more comfortable place to sit, check travel details or rest before boarding.