Ryanair was named the worst British airline: passengers massively complain about extortion

By TravelWiseSep 9, 2023 14:26 PMNews
Share:
Ryanair is caught in a scandal. Source: Pixabay

Dozens of Ryanair passengers have complained that they had to pay £110 to print their boarding passes at the airport.

The low-cost airline was even dubbed the worst British airline. The stories of passengers were shared by the Daily Mail.

The newspaper reportedly received inundated emails from families, couples and single travelers who said they were also unpleasantly surprised by Ryanair's airport check-in.

Among the readers who got in touch to share their story was the Irvine family from Bangor, County Down, who had to pay £275 for two adults and two children to check in for a Ryanair flight from Belfast to Malaga in July.

The Irvine family. Source: Daily Mail
The Irvine family. Source: Daily Mail

They said they were ordered to pay £55 each after the QR codes did not go through to the Ryanair app before the flight.

Other Ryanair passengers who contacted the media included Jackie Andrew from Strathaven in South Lanarkshire.

She and her husband Bill Andrew had to pay the same check-in fee at Malaga airport five years ago and said they had never flown Ryanair since.

Sonia and Tony Hinson, a British couple who live in New Zealand and flew from London to Nantes in France a month ago, also had to pay.

Ryanair says passengers should check in on the Ryanair website and print or download their boarding pass before arriving at the airport - two hours before their scheduled departure.

Once passengers have checked in online, they can print copies of their boarding passes or download them to their mobile phones two hours before their scheduled departure time.

The boarding pass must be printed on one A4 page or downloaded via the Ryanair app.

Passengers cannot check in online within two hours before the scheduled departure time.

Unless a passenger has a Plus or Flexi Plus ticket, if they do not check in online more than two hours before their scheduled departure time, they will be charged an airport check-in fee of £55 per passenger.

This amount must be paid before the check-in desk closes 40 minutes before the scheduled departure time.

Top Articles

Top 10 reasons for flight cancelation by airlines: a clear algorithm of actions to get compensation

Oct 16, 2025 16:22 PM

Where to Buy eSIM at the Best Price: A Full Review of Tariffs and Options

Aug 8, 2025 10:54 AM

No More SIM Swaps: The eSIM Travel Solution You’ll Actually Use

Aug 4, 2025 16:51 PM

Not Just a Suitcase: My Personal Checklist for Smart Travelers in 2025

Mar 3, 2025 18:00 PM
More News

Salzburg Airport Introduces Austria’s First Electric PRM Boarding Lift

Feb 5, 2026 03:04 AM

KLM Gradually Restores Middle East Flights

Feb 4, 2026 16:59 PM

Antalya Joins Ostrava’s Summer Schedule

Feb 4, 2026 15:42 PM

More Seats Added on TAP’s Southern Brazil Routes

Feb 4, 2026 15:25 PM

Two New Summer Routes Added to Cluj’s Departure Board

Feb 4, 2026 04:38 AM

Paris Gets a Valentine’s Weekend Link from Cardiff

Feb 4, 2026 04:23 AM

Nice Côte d’Azur Airport Switches to LOVE Mode

Feb 4, 2026 04:16 AM

Direct London Services Scheduled to Resume in Aalborg

Feb 4, 2026 04:07 AM

Condor Brings Tel Aviv Back to Frankfurt Network

Feb 4, 2026 03:51 AM

Helsinki Shows Its Best Side in Winter

Feb 2, 2026 21:34 PM

Snow and Strong Winds Could Complicate Midweek Travel in Northern Scotland

Feb 2, 2026 20:59 PM

Jet2 Adds Extra Greece Flights for Peak Summer 2026

Feb 2, 2026 20:42 PM

Severe Weather Leads Loganair to Offer Flexible Changes on Northern Routes

Feb 2, 2026 19:35 PM

EU Delays Biometric Border Checks to Ease Summer Travel Pressure

Feb 2, 2026 17:18 PM

Sofia’s Flight Map Expands as Wizz Air Prepares for a Bigger Summer 2026

Feb 1, 2026 05:41 AM

Lufthansa’s A380 Is Getting a Cabin Update, Starting With Business Class

Feb 1, 2026 04:36 AM

Berlin–Lapland Flights Return for the Winter Season

Feb 1, 2026 04:07 AM

Cyprus Becomes Easier to Reach from Varna Next Summer

Feb 1, 2026 03:23 AM

Food Is Becoming Part of Travel Planning Across Britain in 2026

Jan 31, 2026 18:56 PM

EU Entry Rules May Look Different for Travellers in the Years Ahead

Jan 31, 2026 17:39 PM

Tromsø Steps Into the Spotlight Ahead of 2026 Youth Capital Year

Jan 30, 2026 19:52 PM

What You Can Really Take Through Edinburgh Airport Security

Jan 30, 2026 18:14 PM

Flooded Routes Complicate Travel Plans Across Southwest England

Jan 30, 2026 17:47 PM

South Korean Travellers Now Need UK ETA Permit

Jan 30, 2026 16:35 PM

Air Serbia Adds Hand-Luggage-Only Fare on Montenegro Routes

Jan 30, 2026 15:01 PM

New Food and Live Music Venue Set to Open in Leeds in 2026

Jan 30, 2026 02:48 AM