Berlin Airport Unveils New App-Connected Kiosks to Speed Up Ryanair Baggage Drop

Berlin Brandenburg Airport (BER) has set up four new digital kiosks in Terminal 2 for exclusive use by Ryanair passengers. Built in collaboration with the tech company Airware, the stations allow travelers to handle baggage check-in themselves through the Ryanair app. Scanning the QR code at the kiosk lets travelers connect their device and manage weighing and tagging their luggage without needing staff assistance.

The kiosks are equipped with integrated scales and printers, enabling passengers to complete the baggage drop-off independently. After using the Ryanair app to check in, passengers can:

• Weigh their luggage and print baggage labels directly at the kiosk
• View any excess baggage fees calculated automatically
• Pay fees instantly within the app using saved payment methods
• Follow personalized on-screen instructions tailored to their language preferences

This setup guarantees a simple and efficient process that doesn’t require help from staff.

From the passenger perspective, this new system reduces time spent in queues and limits physical interactions during check-in. Passengers accustomed to app-driven procedures could enjoy a more efficient and seamless airport experience, especially when crowds are high. These kiosks provide a convenient option for travelers with light luggage or on short flights who want a faster, self-service way to check their bags.

The implementation at BER reflects an ongoing shift within the aviation sector toward digitization and self-service technologies. Airports are adapting their infrastructure to support the increasing use of mobile apps for booking, boarding, and baggage management, reflecting shifts in traveler habits. The move may encourage other airports and airlines to implement similar technologies, aiming to boost efficiency and improve the passenger experience.

To conclude, the introduction of app-integrated baggage kiosks at Berlin Brandenburg Airport marks a move toward more streamlined, contactless airport experiences. The new setup gives Ryanair travelers a more streamlined experience, allowing for quicker processing and greater independence. As more airports adopt digital check-in systems, travelers who get comfortable with these tools now will likely find their future airport experiences faster and more hassle-free.