Ryanair apologizes to passenger who was mistakenly banned from flying

Ryanair, a well-known low-cost airline in Europe, has apologized to a passenger who was mistakenly included in the list of prohibited passengers. In addition, the carrier even managed to report the hooliganism to the pseudo-offender's management.

After the situation was cleared up, Eoin passenger Michael Cahill, who is accused of disorderly conduct, sued the airline for defamation. According to Foxnews, the low-cost airline has already apologized and even paid compensation.

According to the Irish press, the apology was made in the High Court. The company apologized for mistakenly putting Eoin Michael Cahill on the no-fly list due to alleged disruptive behavior.

The incident occurred on January 2, when Mr. Cahill was scheduled to fly from Dublin to Copenhagen on a low-cost airline. However, he remained in Ireland due to work-related issues. It is noted that Cahill works for Jones Engineering Group and often flies between Ireland and Denmark for work.

At the time of boarding, another passenger, mistaken for Cahill, interfered with the airline staff, which required police intervention. As a result, the riotous passenger who disrupted the order was identified as Eoin Michael Cahill.

It was alleged that in addition to the flight ban, the airline contacted his boss, stating that the man was "disruptive" and was banned from flying Ryanair. Cahill said the confusion damaged his professional reputation as he travels frequently.

As a result of the confusion, low-cost airline Ryanair offered to compensate the passenger's legal fees of $10,700 and apologized to Cahill. It is noted that the airline intends to write a letter of apology to the employer.

The case of the passenger who missed his flight was closed on Tuesday, February 6.