Looks like a prison cell: tourists complain about a bungalow booked on Airbnb

By TravelWiseSep 21, 2023 11:28 AMNews
Share:
Tourists were dissatisfied with their bungalow. Source: TikTok/hattymorton screenshot

Traveler Hattie Morton complained about a bungalow on the island of Bali that she booked on Airbnb. The woman shocked the users of the network with photos of expectation/reality and stated that her accommodation looked like a "prison cell".

The tourist shared her negative impressions with Insider. She also gave a tour of the bungalow on TikTok, where the video went viral.

"A gentle reminder: Always triple check your hotels while in Bali in case you end up in the same jail cell we did that night," Morton wrote.

On the website, the traveler and her friend booked a neat, bright and beautifully furnished bungalow, but in reality they saw empty, gray rooms with dirty sheets and damaged furniture.

Female tourists complained about the bungalow. Source: TikTok/hattymorton screenshot
Female tourists complained about the bungalow. Source: TikTok/hattymorton screenshot

 

The tourists were forced to stay in the booked accommodation, although they did not go to bed. Instead, the guests waited out the night sitting on the edge of the bed and then informed the landlords that they would not stay in the bungalow.

The request for a refund was not fully satisfied. The travelers paid about £20 for the first night and then moved to another place.

Top Articles

Top 10 reasons for flight cancelation by airlines: a clear algorithm of actions to get compensation

Oct 16, 2025 16:22 PM

Where to Buy eSIM at the Best Price: A Full Review of Tariffs and Options

Aug 8, 2025 10:54 AM

No More SIM Swaps: The eSIM Travel Solution You’ll Actually Use

Aug 4, 2025 16:51 PM

Not Just a Suitcase: My Personal Checklist for Smart Travelers in 2025

Mar 3, 2025 18:00 PM
More News

Icelandair Picks Gdańsk for First Polish Route

Feb 6, 2026 02:53 AM

EU Confirms €20 ETIAS Charge for Visa-Free Travellers

Feb 6, 2026 02:47 AM

New LNER Trains Put Comfort and Small Extras First

Feb 6, 2026 02:34 AM

UK Airport Drop-Off Charges Keep Climbing

Feb 6, 2026 02:21 AM

Salzburg Airport Introduces Austria’s First Electric PRM Boarding Lift

Feb 5, 2026 03:04 AM

KLM Gradually Restores Middle East Flights

Feb 4, 2026 16:59 PM

Antalya Joins Ostrava’s Summer Schedule

Feb 4, 2026 15:42 PM

More Seats Added on TAP’s Southern Brazil Routes

Feb 4, 2026 15:25 PM

Two New Summer Routes Added to Cluj’s Departure Board

Feb 4, 2026 04:38 AM

Paris Gets a Valentine’s Weekend Link from Cardiff

Feb 4, 2026 04:23 AM

Nice Côte d’Azur Airport Switches to LOVE Mode

Feb 4, 2026 04:16 AM

Direct London Services Scheduled to Resume in Aalborg

Feb 4, 2026 04:07 AM

Condor Brings Tel Aviv Back to Frankfurt Network

Feb 4, 2026 03:51 AM

Helsinki Shows Its Best Side in Winter

Feb 2, 2026 21:34 PM

Snow and Strong Winds Could Complicate Midweek Travel in Northern Scotland

Feb 2, 2026 20:59 PM

Jet2 Adds Extra Greece Flights for Peak Summer 2026

Feb 2, 2026 20:42 PM

Severe Weather Leads Loganair to Offer Flexible Changes on Northern Routes

Feb 2, 2026 19:35 PM

EU Delays Biometric Border Checks to Ease Summer Travel Pressure

Feb 2, 2026 17:18 PM

Sofia’s Flight Map Expands as Wizz Air Prepares for a Bigger Summer 2026

Feb 1, 2026 05:41 AM

Lufthansa’s A380 Is Getting a Cabin Update, Starting With Business Class

Feb 1, 2026 04:36 AM

Berlin–Lapland Flights Return for the Winter Season

Feb 1, 2026 04:07 AM

Cyprus Becomes Easier to Reach from Varna Next Summer

Feb 1, 2026 03:23 AM

Food Is Becoming Part of Travel Planning Across Britain in 2026

Jan 31, 2026 18:56 PM

EU Entry Rules May Look Different for Travellers in the Years Ahead

Jan 31, 2026 17:39 PM

Tromsø Steps Into the Spotlight Ahead of 2026 Youth Capital Year

Jan 30, 2026 19:52 PM

What You Can Really Take Through Edinburgh Airport Security

Jan 30, 2026 18:14 PM