SmarTone and Oracle Elevate Travel Experience with Innovative Cloud-Based Billing System

In a strategic move that promises to redefine the travel and telecommunications landscape, SmarTone Telecommunications Holdings Limited has embarked on a transformative partnership with Oracle. By upgrading to Oracle's Cloud Scale Charging and Billing, SmarTone is set to revolutionize the way travelers access and use mobile broadband and voice services, merging prepaid and postpaid billing into a seamless, cloud-native platform.

Stephen Chau, SmarTone’s Chief Technology Officer, highlighted the initiative's core objective: to innovate relentlessly in delivering unparalleled service and experiences to customers. This upgrade signifies a leap towards enhancing operational agility and expediting the introduction of unique offerings to the market, particularly benefiting travelers who rely on uninterrupted connectivity.

SmarTone, a telecom leader in Hong Kong and Macau, has been pioneering 5G services, significantly enhancing the mobile broadband experience for both leisure and business travelers. Recognized as the city’s “Strongest Communications Brand," SmarTone's initiative with Oracle is poised to offer travelers advanced capabilities such as automated billing, real-time service tracking, and customizable invoicing, ensuring a seamless connectivity experience across borders.

This collaboration is not just about technological advancement but also about enriching the travel experience. With the deployment of Oracle Cloud Scale Charging and Billing, SmarTone is preparing to leverage the full potential of 5G technology. This includes offering travelers higher capacity, lower latency, and precise geo-location services, critical for enhancing the travel experience through real-time navigation, high-quality streaming, and instant connectivity.

The integration of Oracle’s solution with SmarTone’s services is set to facilitate a broad spectrum of travel-centric applications, from enhanced in-flight connectivity solutions to real-time travel updates and mobile broadband services that cater to the dynamic needs of today’s travelers. The initiative underscores a shared vision to harness 5G’s capabilities, fostering innovative business models that enrich the travel ecosystem.

Managed by Covalensedigital, a global systems integrator and Oracle PartnerNetwork member, the implementation of this cloud-native billing solution marks a pivotal step towards modernizing telecommunications frameworks. This is especially relevant for the travel industry, where the demand for reliable, high-speed connectivity is ever-present.