Sojern has unveiled guest experience solutions across Europe

By Ivan PetrenkoMay 19, 2024 21:30 PMNews
Share:
Company representatives gathered at the same table to discuss further actions
Innovative approach reshapes guest experiences in Europe. Source: pixabay

Sojern, a pioneering platform tailored for the travel industry, has unveiled its highly anticipated Guest Experience Solutions across Europe. This strategic rollout commences in Spain, Italy, the United Kingdom, and Ireland, with further expansion planned for France and Portugal.

Expanding its footprint across Europe, Sojern has forged a strategic partnership with GetYourGuide, a leading platform enabling travelers to explore and book experiences worldwide. Emil Martinsek, Chief Marketing Officer at GetYourGuide, emphasized the growing trend of digital travel planning and the pivotal role of technology in facilitating hassle-free experiences for travelers.

With contemporary travelers increasingly seeking personalized experiences, Sojern's Guest Experience Solutions are poised to meet this demand by automating guest communications and providing invaluable insights to hoteliers. This empowers staff to focus on delivering exceptional, tailored experiences that leave a lasting impression.

Key components of Sojern’s Guest Experience Solutions include:

AI Smart Concierge: Streamlines responses to common guest inquiries across various messaging platforms, leading to heightened guest engagement and reduced front desk calls.

Reputation Manager: Enables efficient management of feedback, facilitates responses to reviews, and addresses real-time issues, ultimately elevating customer satisfaction.

Guest Marketing Suite: Empowers hoteliers to nurture guest relationships through personalized communication channels, driving direct bookings and fostering long-term loyalty.

Top Articles
Not Just a Suitcase: My Personal Checklist for Smart Travelers in 2025

Not Just a Suitcase: My Personal Checklist for Smart Travelers in 2025

Mar 3, 2025 18:00 PM
Practical Eco-Friendly Travel Solutions for Sustainable Tourism

Practical Eco-Friendly Travel Solutions for Sustainable Tourism

Feb 14, 2025 15:00 PM

Top Tips for Securing Your Luggage and Preventing Loss

Feb 7, 2025 14:00 PM

Your Guide to Hand Luggage and Baggage Rules

Feb 4, 2025 20:00 PM
More News
Train navigating complex rail junction under overhead infrastructure

Rail Disruptions in Liguria: RFI Construction Projects Will Impact August Travel

Jul 26, 2025 23:41 PM
Condor Airbus A330neo with green and white striped livery on airport runway

New daily Condor flights reshape the flight map of Europe

Jul 26, 2025 21:37 PM

Gdańsk Opens New Direct Route to Agadir, Simplifying Travel to Morocco’s Coast

Jul 26, 2025 20:26 PM

New Direct Flights Connect Taipei and Phoenix, Expanding Access to Southwest U.S. Destinations

Jul 26, 2025 19:43 PM
Rail maintenance machinery working on tracks in South Wales

South Wales Rail Upgrades to Impact Travel Access in Early August

Jul 26, 2025 18:39 PM
easyJet aircraft on airport tarmac with boarding stairs

Euro Final in the Sky: easyJet to Announce Scores to Passengers During Flights

Jul 25, 2025 23:27 PM
Multiple railway tracks with red signal and overhead wires

Expect Delays: Leicester–Peterborough Line Closed 2 and 3 August

Jul 25, 2025 21:34 PM
Steam train crossing a historic stone viaduct through misty hills

Steam-Powered Day Trips from London Unlock Access to Britain’s Hidden Landscapes

Jul 25, 2025 20:42 PM
WestJet airplane in flight against a blue sky

New Air Partnership Opens More Direct Travel Routes Between North America and Africa

Jul 25, 2025 15:28 PM

New Wizz Air Flights Open Southern Europe to Gdańsk Travellers

Jul 25, 2025 10:35 AM

Verona and Vicenza Rail Line Closed in August Affecting Travel Plans

Jul 25, 2025 01:48 AM
Stylish hotel bed with modern cushions and lamps on both sides

Budapest Welcomes Radisson Collection Hotel Near Key City Attraction

Jul 24, 2025 15:32 PM
Person using smartphone in a modern workspace

Air New Zealand Uses AI to Make Flights More Reliable and Passenger-Friendly

Jul 24, 2025 13:26 PM
Yellow excavator and maintenance trains working on railway tracks

Weekend Rail Suspension Near Naples to Impact Access to Hidden Regional Sites

Jul 24, 2025 04:49 AM
Wizz Air plane taking off from runway on a clear day

Wizz Air Adds Five New Direct Flights From London Luton to Popular Spanish Cities

Jul 24, 2025 02:33 AM

Half-Term Rail Closures to Disrupt Travel Plans Across Kent and South East London

Jul 23, 2025 23:23 PM

Madrid Gains Daily Flights on Emirates’ Upgraded Long-Haul Jet

Jul 23, 2025 21:39 PM
Modern hotel room with geometric wall design, city view, and colorful accents

voco Al Mouj Muscat Hotel Adds New Place to Stay in City’s Coastal District

Jul 23, 2025 19:54 PM
Passengers standing and sitting inside a crowded airplane cabin

Teenagers Cause Disruption on Virgin Atlantic Flight to London

Jul 23, 2025 12:21 PM
Modern double bed in a stylish hotel room with dark walls and warm lighting

Garner Bhuj Hotel Expands Stay Choices in Historic Kutch

Jul 23, 2025 10:37 AM
Aerial view of Berlin Brandenburg Airport showing multiple parked Ryanair planes and terminals

Berlin Airport Unveils New App-Connected Kiosks to Speed Up Ryanair Baggage Drop

Jul 22, 2025 23:41 PM
Modern bedroom with wooden headboard, pendant lights, and layered pillows

Remote Seychelles Location Adds Accommodation Designed for Nature Immersion

Jul 22, 2025 21:34 PM

easyJet Launches Summer Routes to Cape Verde and Georgia from the UK

Jul 22, 2025 19:28 PM

New Luxury Hotel in Osaka Expands Travel Options with Local Flair

Jul 22, 2025 10:42 AM
Aerial view of central Zurich with Lake Zurich and historic old town buildings

Zurich Expands Its Role in Switzerland’s Tourism Strategy

Jul 22, 2025 08:35 AM
Emirates A380 aircraft taxiing on runway

Emirates Expands Dubai to Mauritius Link with Third Daily Flight

Jul 21, 2025 23:25 PM