Delta Air Lines Revolutionizes SkyMiles Experience with Delta Sync Integration
Delta Air Lines is setting new standards in the aviation industry by enhancing its SkyMiles program through an innovative integration of SkyMiles membership, the Fly Delta app, and Delta Sync products. This integration aims to provide SkyMiles members with an unmatched personalized experience in the sky, as the airline continues to expand its Delta Sync seatback to more aircraft and extends fast, free Wi-Fi across its fleet into early 2025.
Expanding In-Flight Connectivity
The Delta Sync seatback, now available on 185 aircraft and expanding to three additional fleet types, is part of Delta's commitment to the in-flight entertainment experience. Delta's industry-leading initiative includes over 161,000 seatback screens across more than 850 aircraft. The latest updates bring smart TV features to seatback screens, offering live notifications about gate changes, bag tracking, and more, enhancing the day-of-travel experience for SkyMiles members.
Personalized Travel Experience
Delta's innovative approach allows SkyMiles members to log into their seatback screen using the Fly Delta app, transforming it into a smart device that recognizes their preferences and guides them throughout their journey. This level of personalization and convenience is a testament to Delta's redefined vision of loyalty for SkyMiles members.
Fast, Free Wi-Fi Across the Fleet
Delta's industry-leading commitment also includes offering fast, free Delta Sync Wi-Fi, presented by T-Mobile, on over 650 aircraft. This initiative is part of Delta's ongoing effort to provide streaming-quality connectivity to its entire global fleet, offering personalized experiences for SkyMiles members on both personal devices and seatback screens.
Exclusive Shopping and Entertainment Options
SkyMiles members now have exclusive access to shop a limited edition, seven-piece collection through the new Delta Shop available in-flight when logged into Delta Sync Wi-Fi. Additionally, customers can enjoy a vast selection of more than 300 movies, 500 TV episodes, and 120 playlists and podcasts onboard, further enriching the in-flight entertainment offering.
Delta Air Lines continues to innovate and improve the travel experience for its SkyMiles members. Through strategic enhancements like Delta Sync, the airline is not only meeting but exceeding customer expectations, making every trip feel tailored and unique. Delta's commitment to innovation and personalized service ensures that its passengers enjoy a seamless, connected, and enjoyable travel experience.