Thai Airways Flight Delay or Cancellation Compensation

By TravelWiseApr 9, 2024 16:15 PMFlight-compensation
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Thai Airways Compensation for Delayed or Cancelled Flights . Source: www.wikipedia.org

If you have experienced a delayed or canceled flight with Thai Airways, you may be eligible for compensation. In such cases, passengers can receive up to €600 per person as compensation.

Thai Airways Passenger Compensation Rights

Passengers can claim compensation from Thai Airways in specific cases where their rights have been violated. Examples include flight delays exceeding certain thresholds, denied boarding due to overbooking, or cancellation without prior notice. Full details of Thai Airways passenger rights can be found on the official website.

Thai Airways Flight Delay Compensation

Passengers may be eligible for Thai Airways flight delay compensation in cases of flight delays, considering certain conditions. This includes delayed flights of more than 3 hours, unless caused by extraordinary circumstances beyond the airline's control. Examples of eligible cases can involve technical issues, operational difficulties, or crew-related problems.

Thai Airways Flight Cancellation Compensation

When a flight with Thai Airways is canceled, passengers may qualify for compensation based on specific criteria. This includes instances where the airline is responsible for the cancellation due to reasons within their control. However, Thai Airways flight cancellation compensation is generally not provided if the cancellation is caused by extraordinary circumstances such as severe weather conditions or air traffic control decisions.

How Much is Thai Airways Flight Compensation?

The amount of Thai Airways compensation for flight delays or cancellations may vary based on the distance of the flight and the length of the delay. It can be up to €600 per person. However, there are exceptions to receiving Thai Airways flight compensation, such as cases where the passenger has already been offered alternative transportation or compensation under specific conditions.

How to Get Compensation from Thai Airways?

To effectively pursue Thai Airways delay compensation or cancellation, a structured approach is recommended. Passengers should document all relevant details, including flight information and reasons for the delay or cancellation, and submit a claim to the airline within the specified timeframe. While it can be challenging to navigate the process independently, seeking legal assistance or using specialized services can be helpful in dealing with complexities.

About Thai Airways

Thai Airways has been serving passengers since 1960 and is headquartered in Bangkok. The airline has built a reputation for its commitment to passenger satisfaction and strives to fulfill its duties. However, individual experiences may vary, and it is advisable to refer to customer reviews and experiences for a comprehensive understanding.

Analyzing Delay Durations of Thai Airways

Thai Airways is a renowned airline that prides itself on providing efficient and timely service to its passengers. On average, the delay time for Thai Airways flights is 16 minutes. They have a notable on-time performance rate, with 54.8% of their flights departing on time. In the following breakdown, we will detail the durations of delays and provide information to help you better understand the impact of delays and flight disruption.

Breakdown of Delay Durations

  1. Up to 15 minutes: Approximately 21.4% of Thai Airways flights experience delays of up to 15 minutes.
  2. 15 to 30 minutes: Around 10.8% of flights encounter delays ranging from 15 to 30 minutes.
  3. 30 to 45 minutes: Approximately 4.6% of flights experience delays ranging from 30 to 45 minutes.
  4. 45 to 60 minutes: About 2.4% of flights encounter delays ranging from 45 to 60 minutes.
  5. Over 60 minutes: In around 5.9% of cases, flight delays extend beyond 60 minutes.

Frequently Asked Questions (FAQ)

How long does it take to get compensation for a delayed flight with Thai Airways?

Obtaining compensation from Thai Airways may require some time, depending on the complexity of the case and domestic legislation. Regulation (EC) No. 261/2004 does not set explicit limits or deadlines. In rare cases that involve authorities or court proceedings, the claim process may take even longer. This also applies to compensation for canceled and rebooked flights.

Can I get compensation if I lose my ticket with Thai Airways?

Yes, compensation is available even if you have lost your ticket. It is essential to have necessary details, such as the Thai Airways flight number, departure, and arrival airports, as well as the intended flight date. These details are typically found in the confirmation email from Thai Airways.

How do I know if I'm entitled to a refund?

You are entitled to compensation if your flight with Thai Airways is canceled or delayed under Regulation (EC) No 261/2004 criteria. To determine eligibility and claim compensation, you can submit an application to services dealing with refunds for canceled or delayed flights.

What qualifies as a disrupted or canceled flight with Thai Airways?

A flight is considered disrupted, entitling you to compensation, if: a) It arrives at the final destination with a delay of more than 3 hours. b) It is canceled less than 14 days before the departure. c) Thai Airways denies you boarding due to lack of available seats on the plane.

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