Riyadh Air Embarks on a Digital Transformation Journey with Oracle and Tech Mahindra
In a strategic move to redefine its core business operations through digital innovation, Riyadh Air has partnered with Oracle and Tech Mahindra, marking a significant step towards becoming the world's first digitally native airline. This collaboration aims to integrate and scale Riyadh Air's finance, supply chain, and human capital management, leveraging the Oracle Fusion Cloud Applications Suite. The partnership emerged from a competitive bidding process, underscoring Riyadh Air's commitment to adopting cutting-edge technologies for enhancing operational efficiency and data-driven decision-making.
Riyadh Air's choice of Tech Mahindra as the implementation partner underscores a shared vision for digital excellence in the aviation sector. Tech Mahindra, renowned for its expertise in digital transformation, consulting, and business re-engineering services, is poised to play a pivotal role in Riyadh Air's journey towards digital innovation. This initiative is not just about technology adoption but also about creating a modern, scalable, and secure business ecosystem that prioritizes cost reduction, employee engagement, and streamlined procurement processes.
Adam Boukadida, Riyadh Air's Chief Financial Officer, emphasized the airline's ambition to disrupt the future of air travel with a focus on innovation and technology. This vision aligns with Riyadh Air's broader strategy of forming world-class partnerships to build technical capabilities that deliver a seamless digital-first experience to its guests. Since its inception in March 2023, Riyadh Air has established several technology and engineering partnerships with industry giants such as Lufthansa Systems, IBM Consulting, Accenture, Swiss AS, CAE, and Microsoft, aiming to enhance its service offerings and operational models.
The implementation of Oracle Fusion Cloud Applications is a cornerstone of Riyadh Air's strategy to prepare for a future ready digital platform. This platform is designed to drive rapid growth, foster a connected workforce, ensure a resilient supply chain, and provide a unique digital experience to modern global travelers. Reham AlMusa, Vice President – Cloud Applications, Saudi Arabia, and Managing Director at Oracle Saudi Arabia, highlighted Riyadh Air as a testament to Saudi Arabia's ambitious aviation sector growth and its role in achieving the Kingdom's 2030 aviation goals.
By deploying Oracle Fusion Cloud Enterprise Resource Planning (ERP), Human Capital Management (HCM), and Supply Chain and Manufacturing (SCM), Riyadh Air is set to revolutionize how it manages finance, supply chain, and HR data. This integrated approach, supported by Oracle Fusion Applications' continuous innovation and quarterly update cycles, positions Riyadh Air to make faster, more informed decisions and stay ahead in the fast-evolving aviation industry.
Vikram Nair, President of EMEA Business at Tech Mahindra, reaffirmed the company's commitment to advancing Saudi Arabia's digital future by delivering state-of-the-art solutions that enhance efficiency and customer experiences. This partnership not only signifies a monumental leap in Riyadh Air's digital transformation journey but also sets a new benchmark for technological innovation in the airline industry, promising a future-ready foundation that will benefit travelers, the company, and the broader aviation sector.
