Carnival Cruise Line Revolutionizes Booking Experience for Travel Advisors
Carnival Cruise Line has unveiled a suite of enhancements to its online booking platform, GoCCL Navigator, tailored specifically for travel advisors. These upgrades aim to streamline the booking process, equipping advisors with the necessary resources to enhance efficiency and elevate their overall client experience, ultimately fostering business growth.
The revamped platform boasts a fresh design, facilitating seamless navigation for searching, viewing, and comparing offers. Designed to streamline the booking experience, these enhancements promise to redefine how travel advisors interact with the platform, ultimately boosting efficiency and driving business growth.
The updates encompass enhancements in UI design for a smoother experience, improved functionality for streamlined processes and better performance, robust security measures for data integrity, and expanded compatibility for broader device and platform support, promoting accessibility and inclusivity. Here is some information about them:
Fares are now presented in a simplified format, making it effortless for advisors to review and compare key benefits and fine print details against other offers.
Special Offers Red Tag: A new feature highlights special VIFP offers with conspicuous red tags, ensuring advisors can easily identify advantageous deals for their clients.
Accessible Staterooms: Booking accessible staterooms is now seamlessly integrated into GoCCL, eliminating the need for advisors to make additional phone calls to request them.
Side-by-Side Offer Comparison: This feature has been refined to provide a comprehensive comparison of prices and benefits at a glance, empowering advisors to make informed recommendations swiftly.
Desktop + Mobile Access: Whether at a desk or on the go, advisors can leverage the platform's functionalities across desktop and mobile devices, ensuring flexibility and accessibility in booking.
While some advisors will experience these changes immediately, the full rollout to all users is expected by the week's end. Carnival reaffirms its position as a frontrunner in providing advisors with user-friendly and efficient booking tools, cementing its status as an industry leader.