Australian low-cost airline cancels one of the long-awaited flights a few days before the departure: What is the reason
Australian passengers who were counting on a Bonza flight between Darwin (DRW) and Gold Coast Airport (OOL) will have to postpone their trip until better times. The low-cost airline, which has already been nicknamed the local equivalent of Ryanair, is temporarily suspending flights between the above cities.
This is not the first time such a cancellation has happened, Simple Flying writes. Because of this, Australian domestic passengers have complaints about the carrier's work.
Bonza was preparing to launch a flight to Darwin in early December but was forced to cancel the flight shortly before departure. Passengers were offered alternative options from another destination: Darwin.
Tourists hoped that the flight would resume on January 2, 2024, but it had to be postponed again. Passengers were offered to fly to the Sunshine Coast or receive a full refund.
The airline's CEO, Tim Jordan, explained that it is currently impossible to launch the service between DRW and OOL.
"We want to make sure we can provide reliable services to the standards we are proud of. Operating the Gold Coast-Darwin route until March would mean we would overload our current capacity," Bonza's CEO explained.
The airline promised to take into account the mistakes and do everything possible to avoid them in the future.