United Airlines Grounds Boeing 737 MAX 8 for Deep Cleaning After Passengers Report Feeling Ill Onboard

By Ivan PetrenkoJun 3, 2024 07:30 AMNews
Share:
white and black United Airlines airplane
white and black United Airlines airplane. Source: unsplash

United Airlines grounded a Boeing 737 MAX 8 for a deep cleaning after several passengers on a flight from Vancouver to Houston reported feeling unwell. This precautionary measure led to the cancellation of two subsequent flights.

Incident Overview

Flight UA1528, operated by United Airlines, departed from Vancouver, British Columbia, bound for Houston, Texas. The flight had 163 passengers and six crew members onboard. Among the passengers, 75 had recently completed a cruise, a common occurrence given Vancouver's popularity as a departure point for Northern Pacific and Alaska cruises.

During the flight, 25 passengers reported nausea and general discomfort. Upon arrival in Houston, the Houston Fire Department assessed three passengers, but none required hospitalization.

Precautionary Measures and Impact

United Airlines promptly decided to remove the aircraft, registered as N27283, from service for a thorough deep cleaning. This decision was made to ensure the safety and well-being of future passengers and crew. The cleaning process affected two flights: UA2417 to Atlanta on Friday and UA1129 on Saturday.

The airline emphasized its commitment to safety in a statement:

"United Airlines is actively coordinating with health authorities to address the situation. Ensuring the health and safety of our passengers and crew remains our top priority."

Aircraft Details

The aircraft involved is a 4.9-year-old Boeing 737 MAX 8, first flown on June 27, 2019. It was delivered to United Airlines on April 17, 2023, after being parked during the pandemic. The aircraft, bearing serial number 61857, is equipped with two CFMI LEAP-1B engines and is configured to seat 16 business class and 150 economy class passengers.

Return to Service

Following the deep cleaning, the aircraft returned to service on June 1st as flight UA1751, flying from Houston George Bush Intercontinental Airport (IAH) to Guatemala City La Aurora International Airport (GUA). Although it departed 37 minutes late from Houston, it arrived in Guatemala 33 minutes behind schedule.

Coordination with Health Authorities

United Airlines is working with health authorities to investigate the cause of the passengers' illness. The specific cruise line associated with the passengers has not been disclosed. The airline's swift response and coordination with health authorities underscore its dedication to passenger safety.

In Conclusion

United Airlines' proactive approach to grounding and deep cleaning the Boeing 737 MAX 8 demonstrates its commitment to passenger and crew safety. Despite the disruption caused by the cancellations, the airline prioritized health precautions, ensuring the aircraft was safe for future flights.

Top Articles
Smartphone with eSIM logo surrounded by travel essentials like flowers, map, camera, and sunglasses

Where to Buy eSIM at the Best Price: A Full Review of Tariffs and Options

Aug 8, 2025 10:54 AM
Person in tropical shirt looking at a docked cruise ship

Internet on a Cruise: How to Avoid Huge Bills for Connectivity

Aug 6, 2025 09:14 AM

No More SIM Swaps: The eSIM Travel Solution You’ll Actually Use

Aug 4, 2025 16:51 PM

Not Just a Suitcase: My Personal Checklist for Smart Travelers in 2025

Mar 3, 2025 18:00 PM
More News
Modern hotel room with cozy design

Exploring Istanbul: New Lodging Opens in Historic Karaköy

Sep 17, 2025 23:51 PM
Ryanair passengers boarding at airport

Ryanair Passenger Convicted After Onboard Assault

Sep 17, 2025 21:34 PM

Passengers Can Bring Pets on Select Australian Flights

Sep 17, 2025 20:27 PM

Temporary Rail Changes May Affect North Wales Coastal Travel

Sep 17, 2025 20:13 PM
Wizz Air aircraft wing flying above clouds

Direct Air Link from Varna to Milan Bergamo Returns

Sep 17, 2025 19:56 PM
Modern hotel room with twin beds and warm lighting

New Lodging Opens Near Disneyland Paris for 2026 Visitors

Sep 17, 2025 19:49 PM
Swiss International Air Lines planes at Zurich Airport terminal

Zurich Airport Tests Driverless Buses, Paving the Way for Faster Internal Travel

Sep 16, 2025 22:26 PM
Railway signal light along rural tracks

Essential Rail Upgrades Bring Travel Disruptions

Sep 16, 2025 21:49 PM
Model walking runway in flowing red gown

Global Cities Open Their Doors: Travelers Gain Insider Access to Art, Fashion, and Film

Sep 16, 2025 20:33 PM

Roadworks to Affect Access to Rotterdam The Hague Airport in September and October

Sep 16, 2025 19:24 PM

Manchester Airport Expands Flights to Unusual Global Destinations

Sep 16, 2025 18:47 PM
Chef plating gourmet seafood dish

From Pasta to Pastries: Interactive Cooking Experiences Worldwide

Sep 16, 2025 12:31 PM
Commercial airplane flying against clear sky

Daily Flights to Vilnius and Fresh Routes from Tallinn This Winter

Sep 15, 2025 22:27 PM
KLM aircraft landing during winter schedule expansion

KLM Expands Winter Flight Network with 161 Global Destinations

Sep 15, 2025 21:41 PM
Passengers waiting in line at an airport boarding gate

Air Canada Maintains Flights and Expense Support for Travelers

Sep 15, 2025 20:34 PM

Avanti West Coast Increases Train Services Across Key UK Routes

Sep 15, 2025 19:29 PM

Bodrum Adds Coastal Stays for Future Visitors

Sep 15, 2025 18:43 PM
Workers repairing railway tracks during maintenance

East Midlands Rail Works to Affect Weekend Travel Plans

Sep 15, 2025 17:36 PM
Scenic view of St Vincent coastline with small islands and turquoise waters

Caribbean Trips Expand Beyond Popular Destinations

Sep 14, 2025 21:25 PM
Airplane flying against cloudy sky

Norwegian Expands Direct Flights from UK to Scandinavia for Summer 2026

Sep 14, 2025 01:38 AM
Modern hotel room with twin beds and minimal decor

Waldorf Astoria Has Opened in Costa Rica Near Key Natural Attractions

Sep 13, 2025 23:46 PM
Tokyo Disneyland entrance decorated for holiday season

Tokyo Disneyland to Introduce New Holiday Parade This Winter

Sep 13, 2025 20:29 PM

Icelandair Introduces Year-Round Flights Between Edinburgh and Reykjavik

Sep 13, 2025 19:33 PM

Reduced SAS Fares Support Travel Amid Storm Disruptions in Northern Sweden

Sep 13, 2025 18:44 PM
Railway signals glowing red at sunset

Temporary Train Changes in Sicily Could Impact Tourist Plans

Sep 13, 2025 01:27 AM
AirAsia airplane wing and logo above the clouds

New Direct Air Connections Open Between Malaysia and Pontianak

Sep 13, 2025 00:31 AM