United Airlines Flight Diverts to Shannon After Laptop Gets Stuck in Seat

By Ivan PetrenkoMay 21, 2024 02:00 AMNews
Share:
White United Airlines plane on park
White United Airlines plane on park. Source: unsplash

More than 150 passengers on a United Airlines flight from Zurich to Chicago were unexpectedly diverted to Shannon, Ireland, after a passenger’s laptop became wedged in a seat. The flight, operated by a Boeing 767-300ER, was forced to turn back over the Atlantic to address the safety concern.

The incident occurred during United Airlines flight UA12, which had departed Zurich Airport early on Sunday. Shortly after takeoff, the crew decided to divert to the nearest feasible airport when efforts to retrieve the stuck laptop were unsuccessful. This led to preparations for an overweight landing at Shannon Airport.

The Boeing 767-300ER, registered as N663UA, departed Zurich at 09:46 and was climbing steadily when the issue arose. The plane, initially on its path to Chicago O’Hare International Airport, made a significant course change over the Atlantic. Approximately four hours into the flight, the pilots decided to divert to Shannon, where the aircraft landed safely at 13:51.

Upon landing, the airport’s Fire and Rescue Service was on standby due to the overweight landing. Despite the crew’s efforts, the laptop remained stuck. Ground workers had to access the cabin floor from the cargo hold to safely retrieve the device. The flight was subsequently canceled due to crew duty time limitations, and passengers were accommodated overnight.

A United Airlines spokesperson confirmed the incident and highlighted the potential safety risk posed by the laptop's location. The flight was rescheduled for Monday, with N663UA set to operate as UA3030 from Shannon to Chicago.

Lithium batteries, commonly found in laptops, pose a significant safety risk if damaged, which is why such devices are not allowed in checked baggage. This incident underscores the importance of stringent safety protocols for electronic devices on flights.

Top Articles
Top 10 reasons for flight cancelation by airlines: a clear algorithm of actions to get compensation

Top 10 reasons for flight cancelation by airlines: a clear algorithm of actions to get compensation

Oct 16, 2025 16:22 PM
Smartphone with eSIM logo surrounded by travel essentials like flowers, map, camera, and sunglasses

Where to Buy eSIM at the Best Price: A Full Review of Tariffs and Options

Aug 8, 2025 10:54 AM

No More SIM Swaps: The eSIM Travel Solution You’ll Actually Use

Aug 4, 2025 16:51 PM

Not Just a Suitcase: My Personal Checklist for Smart Travelers in 2025

Mar 3, 2025 18:00 PM
More News
Landscape view of Brač island coastline in Croatia

Air Serbia Adds Summer Flights to Brač

Mar 17, 2026 05:07 AM
airBaltic aircraft wing with airline logo during flight

airBaltic Pauses Dubai Flights Until October 2026

Mar 17, 2026 04:52 AM

Berlin Airport Flights Halted by Strike on 18 March

Mar 17, 2026 04:44 AM

Wizz Air Adds Bratislava Flights from Berlin

Mar 17, 2026 04:28 AM
Disneyland Paris Sleeping Beauty Castle in the park

Disneyland Paris Opens Early Access to Frozen Land

Mar 16, 2026 23:51 PM
25 de Abril Bridge in Lisbon over the Tagus River

GOL Plans First Direct Europe Flights

Mar 16, 2026 23:45 PM
Condor Boeing 767 aircraft landing on runway

Condor Launches €70 Anniversary Fare Sale

Mar 16, 2026 23:39 PM
Modern hotel bedroom with large bed and warm lighting

Hyatt Brings Andaz Brand to Lisbon

Mar 16, 2026 23:23 PM
Lumo high-speed train travelling on UK railway tracks

Budget Lumo Trains Enter West Coast Main Line

Mar 14, 2026 04:06 AM

Will Rising Oil Prices Push Airfares Higher?

Mar 14, 2026 03:57 AM

Android Now Helps Airlines Track Lost Bags

Mar 14, 2026 03:42 AM
Balos lagoon beach with turquoise water in Crete

Crete Flights Multiply at Bremen Airport

Mar 14, 2026 03:34 AM
Barcelona coastline and W Hotel along the Mediterranean waterfront

Varna Adds Five Wizz Air Routes for Summer 2026

Mar 14, 2026 03:28 AM
Alicante skyline with Santa Bárbara Castle above the city at sunset

Linz Airport Sets Out Summer 2026 Routes

Mar 14, 2026 03:11 AM
Colourful cliffside houses along the Amalfi Coast in southern Italy

Italian Autumn Breaks Added to Paderborn Airport Travel Programme

Mar 13, 2026 23:05 PM

Manchester Flights Spark ‘Mumcation’ Travel Trend This Mother’s Day

Mar 13, 2026 22:59 PM

KM Malta Airlines Adds Direct Palermo Flights to Summer Schedule

Mar 13, 2026 22:43 PM
American Airlines aircraft flying in clear blue sky

American Airlines Adds Gift Cards As New AAdvantage Redemption Option

Mar 13, 2026 22:36 PM
Person dressed in green during St Patrick’s Day street celebration

St Patrick’s Day Celebrations Take Over UK Cities This Week

Mar 13, 2026 22:27 PM
Red sale sign displayed on the window

airBaltic Launches Short Express Sale With Flights Starting At €33

Mar 13, 2026 04:22 AM
Doha skyline with Pearl Qatar towers along the waterfront

Airlines Reroute Flights As Middle East Airspace Closures Spread

Mar 13, 2026 04:14 AM
Small dog resting on a sofa indoors

Iberia Adds Pets to Online Flight Bookings

Mar 13, 2026 04:08 AM

Mallorca Tops New Ranking of Europe’s Best Family Holiday Spots

Mar 13, 2026 03:51 AM

Delta Delays Tel Aviv Flight Restarts Until Spring and Summer

Mar 13, 2026 03:45 AM
Gondolas moored along a narrow canal in Venice

Wizz Air Adds Aircraft and Five New Routes in Venice

Mar 13, 2026 03:39 AM
Yellow and blue passenger train standing at a railway platform in Europe

Paris–Berlin Night Train Returns This Month

Mar 13, 2026 03:23 AM