The Chinese airline sold tickets at one-tenth of the regular price due to a glitch but did not cancel them

By TravelWiseNov 13, 2023 15:37 PMNews
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The Chinese airline sold tickets at one-tenth of the regular price due to a glitch but did not cancel them
There was a system failure in China Southern Airlines' system. Source: Pixabay

China Southern Airlines experienced a glitch in its system that allowed passengers to buy tickets at one-tenth of their regular price. When the problem was resolved, the company did not cancel the offer.

Some fortunate passengers who managed to book a trip were able to fly for 10, 20, and 30 yuan, or up to £4. CE CN was informed about the failure, which lasted two hours.

The carrier stated that airline tickets starting at 10 yuan were sold due to a system failure. It affected not only the China Southern Airlines app but also numerous online travel platforms.

The Chinese airline sold tickets at one-tenth of the regular price due to a glitch but did not cancel them
The carrier did not cancel the tickets. Source: Pixabay

Users noticed that flights to and from the city of Chengdu in the southwest of the country were available in the price range of 10 to 30 yuan, although they normally cost about ten times more.

After the prices returned to normal, the carrier informed customers that it would not cancel their tickets. This was not only good news for the passengers but also a clever advertising move for the company.

Capitalizing on the media attention, Guangzhou-based China Southern Airlines announced its intention to support its customers and encouraged them to explore its promotions for the upcoming weekend in connection with Singles' Day.

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