Singapore Airlines Turbulence Incident: Here's What We Know

By Ivan PetrenkoMay 22, 2024 14:00 PMNews
Share:
Singapore airliner in the flight
Singapore airliner in the flight. Source: unsplash

Earlier today, a Singapore Airlines Boeing 777 traveling from London to Singapore encountered severe turbulence, resulting in the death of one British passenger, Geoffrey Kitchen. The turbulence occurred while the aircraft was flying over Thai airspace, leading to numerous injuries among passengers and crew.

What Happened?

Flight SQ321 was en route from Heathrow Airport in London to Singapore Changi Airport when it hit severe turbulence. The incident has garnered significant media attention due to its severity. The flight had 211 passengers and 18 crew members on board. During the turbulence, seven people sustained critical injuries, 32 had moderate injuries, and 16 others with less severe injuries were transported to the hospital. Fourteen passengers were treated at the airport, and one person died.

Passengers recounted their harrowing experiences, describing a sudden and dramatic drop that launched unbelted passengers into the ceiling. Overhead bins were dented, and ceiling panels were damaged as people's heads hit them. Dzafran Azmir, one of the passengers, shared that the oxygen masks deployed due to the impact.

Statements on the Incident

Singapore Airlines issued a statement emphasizing their commitment to assisting passengers and crew. They are working with local authorities in Thailand to provide necessary medical aid and have sent a team to Bangkok for further support.

Boeing also expressed their condolences and offered support to Singapore Airlines. Robert Sumwalt, former chair of the National Transportation Safety Board (NTSB), commented on the investigation process, which will involve interviewing the crew and reviewing flight data recorder information.

The aircraft was diverted to Bangkok Suvarnabhumi Airport, where it landed safely. Some passengers had to be carried off the plane on stretchers. One passenger, Allison Barker, shared that her son sustained injuries despite wearing a seatbelt. He was among those injured during the breakfast service when the turbulence struck.

This tragic incident highlights the importance of following safety protocols, such as wearing seatbelts at all times during a flight.

Top Articles
Top 10 reasons for flight cancelation by airlines: a clear algorithm of actions to get compensation

Top 10 reasons for flight cancelation by airlines: a clear algorithm of actions to get compensation

Oct 16, 2025 16:22 PM
Smartphone with eSIM logo surrounded by travel essentials like flowers, map, camera, and sunglasses

Where to Buy eSIM at the Best Price: A Full Review of Tariffs and Options

Aug 8, 2025 10:54 AM

No More SIM Swaps: The eSIM Travel Solution You’ll Actually Use

Aug 4, 2025 16:51 PM

Not Just a Suitcase: My Personal Checklist for Smart Travelers in 2025

Mar 3, 2025 18:00 PM
More News
easyJet aircraft on the runway

EasyJet maps out winter sun winners for 2026

Feb 7, 2026 12:28 PM
LOT Polish Airlines Boeing 737 MAX 8 taking off

Gdańsk–Kraków flights return for summer 2026

Feb 7, 2026 12:15 PM

Emirates Adds Second Daily Narita Flight from May 2026

Feb 7, 2026 12:02 PM

Cape Verde Travel Linked to Reported Infection Cases

Feb 7, 2026 11:49 AM
Aerial view of Brazilian coastline and city

TAP Adds São Luis to Brazil Network with New Lisbon Route

Feb 7, 2026 11:26 AM
Icelandair aircraft parked at the gate

Icelandair Picks Gdańsk for First Polish Route

Feb 6, 2026 02:53 AM
European Union flags flying outside EU institutions

EU Confirms €20 ETIAS Charge for Visa-Free Travellers

Feb 6, 2026 02:47 AM
 LNER Azuma train at York station

New LNER Trains Put Comfort and Small Extras First

Feb 6, 2026 02:34 AM
British Airways aircraft seen from terminal seating area

UK Airport Drop-Off Charges Keep Climbing

Feb 6, 2026 02:21 AM

Salzburg Airport Introduces Austria’s First Electric PRM Boarding Lift

Feb 5, 2026 03:04 AM

KLM Gradually Restores Middle East Flights

Feb 4, 2026 16:59 PM
Beach and turquoise sea on Turkey’s Riviera

Antalya Joins Ostrava’s Summer Schedule

Feb 4, 2026 15:42 PM
Coastline and bay in southern Brazil

More Seats Added on TAP’s Southern Brazil Routes

Feb 4, 2026 15:25 PM
Colourful seaside village and clear waters in Malta

Two New Summer Routes Added to Cluj’s Departure Board

Feb 4, 2026 04:38 AM
Eiffel Tower and Paris skyline on a clear day

Paris Gets a Valentine’s Weekend Link from Cardiff

Feb 4, 2026 04:23 AM

Nice Côte d’Azur Airport Switches to LOVE Mode

Feb 4, 2026 04:16 AM

Direct London Services Scheduled to Resume in Aalborg

Feb 4, 2026 04:07 AM
Tel Aviv coastline with city skyline and beach promenade

Condor Brings Tel Aviv Back to Frankfurt Network

Feb 4, 2026 03:51 AM
Person dressed for winter in Helsinki

Helsinki Shows Its Best Side in Winter

Feb 2, 2026 21:34 PM
Snow covered street during winter storm

Snow and Strong Winds Could Complicate Midweek Travel in Northern Scotland

Feb 2, 2026 20:59 PM
Santorini caldera with blue-domed churches

Jet2 Adds Extra Greece Flights for Peak Summer 2026

Feb 2, 2026 20:42 PM
Snow-covered airport runway amid weather disruption

Severe Weather Leads Loganair to Offer Flexible Changes on Northern Routes

Feb 2, 2026 19:35 PM

EU Delays Biometric Border Checks to Ease Summer Travel Pressure

Feb 2, 2026 17:18 PM

Sofia’s Flight Map Expands as Wizz Air Prepares for a Bigger Summer 2026

Feb 1, 2026 05:41 AM
Lufthansa Airbus A380 parked at airport gate

Lufthansa’s A380 Is Getting a Cabin Update, Starting With Business Class

Feb 1, 2026 04:36 AM
Eurowings Airbus A320 operating a winter route

Berlin–Lapland Flights Return for the Winter Season

Feb 1, 2026 04:07 AM