Singapore Airlines Turbulence Incident: Here's What We Know

By Ivan PetrenkoMay 22, 2024 14:00 PMNews
Share:
Singapore airliner in the flight
Singapore airliner in the flight. Source: unsplash

Earlier today, a Singapore Airlines Boeing 777 traveling from London to Singapore encountered severe turbulence, resulting in the death of one British passenger, Geoffrey Kitchen. The turbulence occurred while the aircraft was flying over Thai airspace, leading to numerous injuries among passengers and crew.

What Happened?

Flight SQ321 was en route from Heathrow Airport in London to Singapore Changi Airport when it hit severe turbulence. The incident has garnered significant media attention due to its severity. The flight had 211 passengers and 18 crew members on board. During the turbulence, seven people sustained critical injuries, 32 had moderate injuries, and 16 others with less severe injuries were transported to the hospital. Fourteen passengers were treated at the airport, and one person died.

Passengers recounted their harrowing experiences, describing a sudden and dramatic drop that launched unbelted passengers into the ceiling. Overhead bins were dented, and ceiling panels were damaged as people's heads hit them. Dzafran Azmir, one of the passengers, shared that the oxygen masks deployed due to the impact.

Statements on the Incident

Singapore Airlines issued a statement emphasizing their commitment to assisting passengers and crew. They are working with local authorities in Thailand to provide necessary medical aid and have sent a team to Bangkok for further support.

Boeing also expressed their condolences and offered support to Singapore Airlines. Robert Sumwalt, former chair of the National Transportation Safety Board (NTSB), commented on the investigation process, which will involve interviewing the crew and reviewing flight data recorder information.

The aircraft was diverted to Bangkok Suvarnabhumi Airport, where it landed safely. Some passengers had to be carried off the plane on stretchers. One passenger, Allison Barker, shared that her son sustained injuries despite wearing a seatbelt. He was among those injured during the breakfast service when the turbulence struck.

This tragic incident highlights the importance of following safety protocols, such as wearing seatbelts at all times during a flight.

Top Articles
Top 10 reasons for flight cancelation by airlines: a clear algorithm of actions to get compensation

Top 10 reasons for flight cancelation by airlines: a clear algorithm of actions to get compensation

Oct 16, 2025 16:22 PM
Smartphone with eSIM logo surrounded by travel essentials like flowers, map, camera, and sunglasses

Where to Buy eSIM at the Best Price: A Full Review of Tariffs and Options

Aug 8, 2025 10:54 AM

No More SIM Swaps: The eSIM Travel Solution You’ll Actually Use

Aug 4, 2025 16:51 PM

Not Just a Suitcase: My Personal Checklist for Smart Travelers in 2025

Mar 3, 2025 18:00 PM
More News
ScotRail train at a Glasgow station platform

ScotRail Expands Train Services for Glasgow Summer Sessions Concerts

Jun 30, 2026 22:52 PM
Arriva double-decker bus in North London

North London Bus Strike Ballot Could Disrupt Summer Travel

Jun 30, 2026 22:29 PM

Car Hire Extras Still Catch Travellers Out

Jun 30, 2026 21:26 PM

A New Yacht Hotel Is Coming to London

Jun 30, 2026 21:13 PM
Passenger waiting with luggage in an airport terminal

Low-Cost Gatwick Asia Link Is Delayed

Jun 30, 2026 20:57 PM
Ryanair Pilot Representatives Challenge Management During Labour Talks

Ryanair Pilot Representatives Challenge Management During Labour Talks

Jun 30, 2026 05:14 AM
Total solar eclipse sequence against a dark sky

Valencia Eclipse Trips Open Up from East Midlands

Jun 30, 2026 05:01 AM
Italian flag waved during a public protest

Italy Airport Strikes Put Flights at Risk

Jun 30, 2026 04:48 AM
Bodrum coastline with blue sea and cactus

Bremen Adds Direct Bodrum Flights

Jun 29, 2026 22:35 PM

UK Weather to Turn Warmer Again After a Cooler Week

Jun 29, 2026 22:22 PM

Thunderstorms Hit UK Airport Flights

Jun 29, 2026 21:49 PM
NS train at Amsterdam Central Station

Dutch Rail Pass Cuts Summer Train Costs

Jun 29, 2026 21:36 PM
Ryanair aircraft on the runway

Ryanair Drops Mandatory Family Seat Fee

Jun 28, 2026 22:43 PM
Scandic Finnsnes hotel rendering beside the waterfront

Senja Trips to Gain a Larger Hotel Base

Jun 28, 2026 22:37 PM
Snow-dusted half-timbered street in Nuremberg old town

Nuremberg Opens Up for Christmas Trips

Jun 28, 2026 22:24 PM

Berlin Gets a New Beirut Link

Jun 28, 2026 22:11 PM

TUI Points to Cheaper Last-Minute Seats

Jun 28, 2026 22:08 PM
Crete coastline with turquoise sea and cliffs

Corendon Adds Promo Code for Selected Crete Flights

Jun 27, 2026 23:15 PM
Qingdao waterfront and pier

Gatwick Adds Qingdao for Summer

Jun 27, 2026 23:02 PM
Passport control sign at a European airport

Rome Airports May Pause EES Checks

Jun 27, 2026 22:59 PM
Outdoor pool at a modern hotel in Milan

Italy Gets Four More IHG Hotels

Jun 27, 2026 22:46 PM
Traveller waiting beside a suitcase

U.S. Bag Rechecks Start to Disappear

Jun 27, 2026 22:33 PM

Spain’s Paid Beach Shower Test Begins

Jun 26, 2026 22:57 PM

Scandic Go Arrives in Turku and Oulu

Jun 26, 2026 22:44 PM
Restored Sala delle Quattro Porte inside the Doge’s Palace in Venice

Doge’s Palace Opens a Restored Venice Landmark

Jun 26, 2026 22:31 PM
AmaRudi river cruise ship sailing on a European rive

Europe’s Biggest River Ship Gets a Danube Date

Jun 26, 2026 22:28 PM