Singapore Airlines Turbulence Incident: Here's What We Know

By Ivan PetrenkoMay 22, 2024 14:00 PMNews
Share:
Singapore airliner in the flight
Singapore airliner in the flight. Source: unsplash

Earlier today, a Singapore Airlines Boeing 777 traveling from London to Singapore encountered severe turbulence, resulting in the death of one British passenger, Geoffrey Kitchen. The turbulence occurred while the aircraft was flying over Thai airspace, leading to numerous injuries among passengers and crew.

What Happened?

Flight SQ321 was en route from Heathrow Airport in London to Singapore Changi Airport when it hit severe turbulence. The incident has garnered significant media attention due to its severity. The flight had 211 passengers and 18 crew members on board. During the turbulence, seven people sustained critical injuries, 32 had moderate injuries, and 16 others with less severe injuries were transported to the hospital. Fourteen passengers were treated at the airport, and one person died.

Passengers recounted their harrowing experiences, describing a sudden and dramatic drop that launched unbelted passengers into the ceiling. Overhead bins were dented, and ceiling panels were damaged as people's heads hit them. Dzafran Azmir, one of the passengers, shared that the oxygen masks deployed due to the impact.

Statements on the Incident

Singapore Airlines issued a statement emphasizing their commitment to assisting passengers and crew. They are working with local authorities in Thailand to provide necessary medical aid and have sent a team to Bangkok for further support.

Boeing also expressed their condolences and offered support to Singapore Airlines. Robert Sumwalt, former chair of the National Transportation Safety Board (NTSB), commented on the investigation process, which will involve interviewing the crew and reviewing flight data recorder information.

The aircraft was diverted to Bangkok Suvarnabhumi Airport, where it landed safely. Some passengers had to be carried off the plane on stretchers. One passenger, Allison Barker, shared that her son sustained injuries despite wearing a seatbelt. He was among those injured during the breakfast service when the turbulence struck.

This tragic incident highlights the importance of following safety protocols, such as wearing seatbelts at all times during a flight.

Top Articles
Top 10 reasons for flight cancelation by airlines: a clear algorithm of actions to get compensation

Top 10 reasons for flight cancelation by airlines: a clear algorithm of actions to get compensation

Oct 16, 2025 16:22 PM
Smartphone with eSIM logo surrounded by travel essentials like flowers, map, camera, and sunglasses

Where to Buy eSIM at the Best Price: A Full Review of Tariffs and Options

Aug 8, 2025 10:54 AM

No More SIM Swaps: The eSIM Travel Solution You’ll Actually Use

Aug 4, 2025 16:51 PM

Not Just a Suitcase: My Personal Checklist for Smart Travelers in 2025

Mar 3, 2025 18:00 PM
More News
Emirates aircraft operating Valentine’s Day themed flights

Emirates Adds Valentine’s Touches to Flights and Lounges

Feb 14, 2026 05:06 AM
Air Serbia aircraft in flight

Air Serbia Valentine’s Offer Brings Half-Price Companion Fares

Feb 14, 2026 04:53 AM

UK Airports Hit as Lufthansa Strike Cancels Hundreds of Flights

Feb 13, 2026 17:07 PM

Wizz Air Adds Easier Connections, But Transfers Stay Manual

Feb 13, 2026 16:54 PM
Lufthansa passenger aircraft flying above mountainous terrain

Germany Grounds Flights as Lufthansa Strike Hits Major Hubs

Feb 13, 2026 16:41 PM
People taking part in a quiet prayer gathering indoors

Quiet Space Lands at Leeds Bradford Airport

Feb 12, 2026 16:04 PM
SunExpress aircraft operating overnight service between Manchester and Dalaman

Midnight Departures Put Dalaman Closer to Manchester

Feb 12, 2026 15:55 PM
Interior of London Liverpool Street Station with platforms and trains

Liverpool Street Expansion Finally Approved After Years of Debate

Feb 12, 2026 15:42 PM
Historic buildings and gardens in central Glasgow

Glasgow–Hanover Flights Return for Summer 2026

Feb 12, 2026 15:39 PM

London–Kuala Lumpur Returns to Gatwick After 14 Years

Feb 12, 2026 02:56 AM

Salzburg’s Summer Flights Get a 2026 Refresh

Feb 12, 2026 02:43 AM
Passengers socialising inside a vintage railway carriage in the 1930s

1930s Glamour Rolls Back on the Rails This Summer

Feb 12, 2026 02:37 AM
Historic street scene in central Bucharest

Stockholm Gains a Fresh Eastern Europe Link

Feb 12, 2026 02:24 AM
Crowd holding Italian flags during a demonstration

Italy Braces for Nationwide Aviation Strike on 16 February

Feb 11, 2026 20:41 PM
Stranded traveller sitting at airport with suitcase after flight cancellation

Cuba Flights Halted as Fuel Shortage Disrupts Winter Plans

Feb 11, 2026 20:38 PM

Iberia Tightens Luggage Checks With New Fines at Airports

Feb 11, 2026 19:05 PM

Frankfurt Gets a New Short-Haul Player

Feb 11, 2026 18:42 PM
Passengers boarding a Ryanair aircraft on the apron

Ryanair Flags OTA Price Gaps in February Survey

Feb 11, 2026 18:39 PM
Wizz Air aircraft on the apron during ground operations

Wizz Air Rolls Out Extra Space Without Changing Its Cabin

Feb 11, 2026 14:06 PM
Passenger aircraft approaching a snowy mountain airport

Winter Trips Can Fail Before Take-off

Feb 11, 2026 10:43 AM
Air France widebody aircraft approaching landing

Paris–New York Gets Busier in Summer 2026

Feb 11, 2026 10:37 AM
WestJet Boeing 737 departing on a Canadian domestic route

WestJet Adds New Domestic Links as Summer 2026 Network Grows

Feb 11, 2026 10:24 AM

Spain’s Rail Strike Ends Early as Services Resume Nationwide

Feb 11, 2026 10:11 AM

Zurich Airport Becomes a Dancefloor

Feb 10, 2026 08:08 AM
Widebody aircraft positioned on the apron at Lisbon Airport terminal

Lisbon’s New Airport Project Moves Forward After Decades

Feb 10, 2026 07:55 AM
Coastal view of Antalya on the Turkish Riviera

Berlin–Antalya Flights Return With a Valentine’s Giveaway

Feb 10, 2026 07:42 AM