Singapore Airlines Turbulence Incident: Here's What We Know

By Ivan PetrenkoMay 22, 2024 14:00 PMNews
Share:
Singapore airliner in the flight
Singapore airliner in the flight. Source: unsplash

Earlier today, a Singapore Airlines Boeing 777 traveling from London to Singapore encountered severe turbulence, resulting in the death of one British passenger, Geoffrey Kitchen. The turbulence occurred while the aircraft was flying over Thai airspace, leading to numerous injuries among passengers and crew.

What Happened?

Flight SQ321 was en route from Heathrow Airport in London to Singapore Changi Airport when it hit severe turbulence. The incident has garnered significant media attention due to its severity. The flight had 211 passengers and 18 crew members on board. During the turbulence, seven people sustained critical injuries, 32 had moderate injuries, and 16 others with less severe injuries were transported to the hospital. Fourteen passengers were treated at the airport, and one person died.

Passengers recounted their harrowing experiences, describing a sudden and dramatic drop that launched unbelted passengers into the ceiling. Overhead bins were dented, and ceiling panels were damaged as people's heads hit them. Dzafran Azmir, one of the passengers, shared that the oxygen masks deployed due to the impact.

Statements on the Incident

Singapore Airlines issued a statement emphasizing their commitment to assisting passengers and crew. They are working with local authorities in Thailand to provide necessary medical aid and have sent a team to Bangkok for further support.

Boeing also expressed their condolences and offered support to Singapore Airlines. Robert Sumwalt, former chair of the National Transportation Safety Board (NTSB), commented on the investigation process, which will involve interviewing the crew and reviewing flight data recorder information.

The aircraft was diverted to Bangkok Suvarnabhumi Airport, where it landed safely. Some passengers had to be carried off the plane on stretchers. One passenger, Allison Barker, shared that her son sustained injuries despite wearing a seatbelt. He was among those injured during the breakfast service when the turbulence struck.

This tragic incident highlights the importance of following safety protocols, such as wearing seatbelts at all times during a flight.

Top Articles
Top 10 reasons for flight cancelation by airlines: a clear algorithm of actions to get compensation

Top 10 reasons for flight cancelation by airlines: a clear algorithm of actions to get compensation

Oct 16, 2025 16:22 PM
Smartphone with eSIM logo surrounded by travel essentials like flowers, map, camera, and sunglasses

Where to Buy eSIM at the Best Price: A Full Review of Tariffs and Options

Aug 8, 2025 10:54 AM

No More SIM Swaps: The eSIM Travel Solution You’ll Actually Use

Aug 4, 2025 16:51 PM

Not Just a Suitcase: My Personal Checklist for Smart Travelers in 2025

Mar 3, 2025 18:00 PM
More News
Manual wheelchair isolated on light background

Airbus Tests Cabin Concept Allowing Wheelchairs to Stay Onboard

Apr 17, 2026 03:28 AM
Koutoubia Mosque with Atlas Mountains in Marrakech

Newcastle Adds Direct Marrakech Flights for Winter 2026

Apr 17, 2026 03:15 AM

Burj Al Arab to Close for 18-Month Restoration

Apr 17, 2026 03:02 AM

Airbus Reveals Double-Bed First Class Concept for A350-1000

Apr 17, 2026 02:59 AM
Rocky cove with turquoise water in Majorca

Southampton Opens Direct Routes to Classic European Beach Escapes

Apr 17, 2026 02:46 AM
Dogs travelling through airport with aircraft in background

Palermo Airport Opens 24-Hour Pet Area Near Terminal

Apr 17, 2026 02:33 AM
Airport terminal with automated entry gates

Automated Boarding Gates Planned at Dallas Fort Worth Hub

Apr 17, 2026 02:27 AM
Sardinia rocky beach with turquoise water

Hidden Corners of Sardinia Set for Tourism Investment

Apr 17, 2026 02:14 AM
Seoul street with neon signs and restaurants

Direct London to Seoul Flights Expand Asian Travel Options

Apr 17, 2026 02:01 AM

Solar Eclipse Party Brings Music Fans to Iceland

Apr 16, 2026 22:48 PM

easyJet Adds Winter Sun Route to Agadir from Birmingham

Apr 16, 2026 22:35 PM
Miraflores coastline with cliffs, parks and Pacific Ocean views in Lima

New Boutique Hotel Opens in Lima’s Creative District

Apr 16, 2026 22:22 PM
Air New Zealand Boeing 787-9 aircraft taxiing at airport with city skyline in background

Economy Sleep Pods Debut on Air New Zealand Long-Haul Flights

Apr 16, 2026 22:19 PM
Colourful fishing boats on sandy beach in Sal, Cape Verde

Aalborg Launches First Direct Charter Flight to Cape Verde

Apr 16, 2026 22:06 PM
Vilnius skyline with Neris River and modern city centre

Vilnius Gains More Winter Connections via Copenhagen Hub

Apr 16, 2026 21:53 PM

Delta Expands Suite-Style Business Class Across Widebody Fleet

Apr 15, 2026 22:47 PM

Eurowings Adds Cologne and Stuttgart Routes From Gatwick

Apr 15, 2026 14:04 PM
Hiker standing on viewpoint above Madeira mountain valley

Madeira’s PR1 Mountain Trail Reopens After Wildfire Damage

Apr 15, 2026 13:51 PM
Virgin Atlantic aircraft flying above landscape during landing

Starlink Wi-Fi Rollout Expands Across Virgin Atlantic Fleet

Apr 15, 2026 13:38 PM
Delta Air Lines aircraft on airport apron near terminal

Edinburgh–New York Flights Continue Through Winter With Delta

Apr 15, 2026 13:25 PM
Corendon Airlines aircraft operating European route

Heraklion Flights from £93 Add Lower-Cost Option for UK Departures

Apr 14, 2026 23:42 PM
Crowded airport departure lounge with waiting passengers

EES Border Checks Bring Delays at Some EU Airports

Apr 14, 2026 23:39 PM

Non-Stop London–Sydney Flights Move Closer as Qantas Reveals 22-Hour Aircraft

Apr 14, 2026 04:36 AM

Self-Service Option Added to Meet & Greet Parking at East Midlands Airport

Apr 13, 2026 22:53 PM
easyJet aircraft on runway with passengers watching

Long Queues Leave easyJet Passengers Stuck in Milan

Apr 13, 2026 22:47 PM
ChatGPT integration used by Rome2Rio and Omio for route search

ChatGPT Introduces Route Search for Trip Planning

Apr 13, 2026 22:24 PM