IHG Hotels & Resorts Collaborates with Google Cloud AI for Enhanced Travel Planning

By Ivan PetrenkoApr 10, 2024 20:30 PMNews
Share:
Robot`s eye generated by AI
Robot`s eye generated by AI. Source: pixabay

IHG Hotels & Resorts, a prominent name in the global hospitality industry, has joined forces with Google Cloud to revolutionize customer experiences through technological innovation. This partnership aims to introduce cutting-edge features within the IHG One Rewards mobile app, leveraging Google Cloud's advanced AI capabilities. Scheduled for release in the latter half of 2024, these enhancements promise to elevate the digital guest experience to new heights.

In a strategic move, IHG Hotels & Resorts is set to introduce a groundbreaking AI-powered travel planning tool within its mobile app. This innovative feature, powered by Google Cloud's state-of-the-art technologies, will empower guests to seamlessly plan their vacations directly through the IHG One Rewards app.

With access to a comprehensive suite of functionalities, travelers can expect a more dynamic and personalized planning experience. Leveraging GenAI, IHG's customized travel planner will enable users to explore over 6,000 IHG hotels across 19 brands spanning more than 100 countries. The goal is to transform the IHG One Rewards mobile app into a versatile travel companion, enabling users to construct detailed itineraries and book accommodations effortlessly.

The upcoming Travel Planner feature is poised to revolutionize the way guests interact with IHG's offerings. From simple inquiries about nearby dining options to specific requests regarding hotel amenities or local events, the AI-powered tool will cater to diverse preferences and requirements. By leveraging Google Cloud's Vertex AI platform and Gemini models, IHG aims to deliver a seamless and intuitive planning experience for travelers worldwide.

IHG's decision to integrate Google Cloud's AI technology underscores its dedication to leveraging cutting-edge solutions to drive customer satisfaction and loyalty. By harnessing Google Cloud's suite of AI technologies, IHG aims to create personalized experiences that resonate with modern travelers while maintaining stringent data security and privacy standards.

As IHG continues to explore innovative technologies to enhance guest experiences and drive business growth, its partnership with Google Cloud signifies a strategic alignment towards delivering unparalleled value to both guests and hotel owners. With a shared commitment to responsible and ethical AI deployment, IHG and Google Cloud are poised to set new standards in the hospitality industry.

Top Articles
Smartphone with eSIM logo surrounded by travel essentials like flowers, map, camera, and sunglasses

Where to Buy eSIM at the Best Price: A Full Review of Tariffs and Options

Aug 8, 2025 10:54 AM
Person in tropical shirt looking at a docked cruise ship

Internet on a Cruise: How to Avoid Huge Bills for Connectivity

Aug 6, 2025 09:14 AM

No More SIM Swaps: The eSIM Travel Solution You’ll Actually Use

Aug 4, 2025 16:51 PM

Not Just a Suitcase: My Personal Checklist for Smart Travelers in 2025

Mar 3, 2025 18:00 PM
More News
Lufthansa aircraft parked at Frankfurt Airport

Lufthansa Rolls Out First Dreamliner from Frankfurt, Launching Updated Long-Haul Service

Aug 30, 2025 21:28 PM
EasyJet aircraft taking off against a partly cloudy sky

UK Access to Coastal and Historic European Sites Extends into Autumn

Aug 30, 2025 19:35 PM

More Destinations for Travelers from East Midlands in 2026

Aug 30, 2025 02:42 AM

Amsterdam Sets Stage for Global Pride Celebration in 2026

Aug 29, 2025 23:56 PM
Railway maintenance worker in safety gear during infrastructure repairs

Wales Rail Maintenance May Delay Visits to Popular Trails and Sites

Aug 29, 2025 19:33 PM
Tram on city tracks at sunset with tall buildings in the background

Track Replacement in Manchester: Tram Routes Affected 5–7 September

Aug 29, 2025 18:49 PM
Delta Air Lines aircraft preparing for landing

Direct Flights Between Boston and French Riviera Starting 2026

Aug 29, 2025 01:27 AM
Person holding a red umbrella in heavy rain on a city street

Wet and Windy Turn Signals Autumn

Aug 28, 2025 23:30 PM
Eurowings airplane in flight against clear sky

Eurowings Strengthens Access to Morocco for Winter Travelers

Aug 28, 2025 20:44 PM

Ryanair Criticises Austrian Air Traffic Control Over Staff Shortages

Aug 28, 2025 12:31 PM

InterContinental Introduces Regional Cuisine and Cultural Initiatives

Aug 27, 2025 21:24 PM
Finnair passenger plane in flight against clear sky

New Finnair Routes Open Access to Southern Europe’s Highlights

Aug 27, 2025 20:41 PM
Passengers waiting at airport terminal gates

Nuuk Airport Halts Overseas Departures Amid Staff Shortage

Aug 27, 2025 19:37 PM
Night view of Amsterdam canal with historic building lit up

Amsterdam Turns 750: Citywide Events Reshape Travel Experience

Aug 27, 2025 18:55 PM
Solar panels on airport rooftops at sunset

Riga Airport Accelerates Green Projects for a Better Passenger Experience

Aug 27, 2025 13:42 PM

Air Travel Disruptions Spread Across Caribbean Islands

Aug 27, 2025 02:38 AM

Ryanair Expands Online Booking Options with New OTA Deal

Aug 26, 2025 23:22 PM
Modern hotel bedroom with stylish decor

Valmorel Prepares for New Alpine Hotel and Outdoor Adventures

Aug 26, 2025 22:48 PM
Infant looking out airplane window during flight

Jet2.com Allows Infants Under Two to Fly Free Across Europe and the Mediterranean

Aug 26, 2025 21:35 PM
Group of people practicing outdoor yoga during a wellness retreat

Hyatt Launches Limited-Time Retreats Highlighting Health and Nature

Aug 26, 2025 16:23 PM
Handshake close-up symbolising partnership

Greenville-Spartanburg and Hahn Sign Pact to Strengthen Passenger and Cargo Links

Aug 26, 2025 15:49 PM
Modern hotel room with king-size bed

Hyatt Adds More Destinations for Family Getaway

Aug 26, 2025 11:36 AM

Greek Air Traffic Strike May Affect August 28 Flights

Aug 25, 2025 22:33 PM

Public Transport in UK Braces for Strikes

Aug 25, 2025 22:24 PM
Passengers waiting in line at a busy airport terminal

Passengers Should Prepare for Busy Airports During Malaysia National Day

Aug 25, 2025 19:47 PM
Chefs carefully plating gourmet dishes in a kitchen

Bangkok’s Culinary Scene Opens to Global Visitors

Aug 25, 2025 18:31 PM