Europ Assistance Italy and Costa Cruises Renew Partnership

By Ivan PetrenkoApr 16, 2024 18:30 PMNews
Two men in suits shaking hands
Two men in suits shaking hands. Source: pixabay

Europ Assistance Italy and Costa Cruises have unveiled a new phase in their collaboration, marking the renewal of their partnership. This latest development signals a commitment to elevating travel experiences and ensuring enhanced protection for travelers worldwide.

This agreement, the third since 2016, solidifies the enduring international alliance between the Care Company of the Generali Group and the esteemed Italian cruise line, extending it for an additional three years. The focus remains steadfast on ensuring peace of mind and top-notch assistance for travelers opting for Costa Cruises to explore the globe.

Starting from March 1, 2024, the revamped insurance program caters to travelers hailing from Italy, France, Portugal, Spain, the Netherlands, Belgium, and Switzerland, encompassing bookings and departures. While maintaining the Early Booking and Basic Multi-risk coverages, which facilitate trip cancellation and reimbursement of medical expenses, several enhancements have been introduced to address evolving customer needs.

These enhancements comprise an augmented trip cancellation limit, aimed at providing enhanced assurance amidst unforeseen circumstances necessitating alterations in travel plans or trip cancellations, along with the integration of a digital assistance solution for seamless support during the voyage.

Chief Travel Officer of Europ Assistance Italy, expressed her enthusiasm, stating that they are thrilled to prolong their collaboration with Costa Cruises, reaffirming their dedication to furnishing increasingly comprehensive insurance solutions to vacationers opting for voyages aboard the Italian company's vessels. Their capacity for innovation, coupled with their ability to adapt to travelers' evolving needs, has been instrumental in nurturing this partnership over time. They eagerly anticipate continuing their collaborative efforts with Costa Cruises to ensure customers enjoy unforgettable and increasingly hassle-free travel experiences, underpinned by superior protection.

Vice President Sales Excellence & Global Customer Centre Operations at Costa Cruises, echoed this sentiment, emphasizing the centrality of guests in their operations. At Costa Cruises, guests are paramount. They are committed to facilitating unparalleled holiday experiences, unique to Costa, allowing them to revel in fun and relaxation without distraction. Hence, they are delighted to renew their collaboration with Europ Assistance, a paragon of travel assistance. Their offering aligns seamlessly with Costa's international stature, ensuring uniform service excellence across diverse geographies.

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