Costa Cruises Introduces Innovative 'Lost Luggage Concierge' Service

By Ivan PetrenkoMay 12, 2024 16:30 PMNews
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Baggage handling process
Baggage handling process. Source: pixabay

Costa Cruises is revolutionizing the travel experience with its latest offering: the 'Lost Luggage Concierge' service, set to enhance vacations in 2024. Through an exclusive partnership with SosTravel, a leading digital travel company specializing in baggage tracking, Costa Cruises will provide guests flying to their embarkation port with a hassle-free solution for their luggage concerns.

Should guests encounter the misfortune of lost luggage upon arrival at the airport preceding their cruise, Costa Cruises has them covered. SosTravel will swiftly locate and return their belongings directly to the ship within 48 hours (excluding sailing hours), activated by a simple report of the loss at the airport.

The Lost Luggage Concierge service will be automatically included at no additional charge for all 'Fly & Cruise' guests departing from Europe between May and the end of November 2024. This offer applies to those who purchase the complete 'flight + cruise' package through Costa's official channels or partner travel agencies.

This groundbreaking service ensures that guests can fully enjoy Costa's itineraries, even when relying on air travel connections. Whether it's the enchanting one-week cruises aboard the Costa Fortuna exploring the wonders of Greece and Turkey, or the captivating North European voyages aboard the Costa Favolosa and Costa Diadema.

Costa Cruises' commitment to passenger satisfaction extends beyond onboard amenities to encompass every aspect of the journey. By offering complimentary access to SosTravel's lost luggage service, Costa ensures that guests feel supported and cared for throughout their vacation. With this assurance, travelers can embark on their cruise with confidence, knowing that any unexpected hiccups will be swiftly resolved.

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