Bangkok Airways Flight Delay or Cancellation Compensation
If you have experienced a delayed or canceled flight with Bangkok Airways, you may be eligible for compensation of up to 600 euros per person. As per the latest on-time performance data, the average delay time for Bangkok Airways flights is 32 minutes, with approximately 45.8% of flights being on time.
Bangkok Airways Passenger Compensation Rights
If you have experienced a cancellation or delay on a Bangkok Airways flight, you may be eligible for compensation. Under the EC 261 regulation, passengers departing from an EU airport can claim Bangkok Airways compensation for flight disruptions, such as delays, cancellations, or overbookings. However, it's important to note that not all delays are eligible for Bangkok Airways flight delay compensation. Extraordinary circumstances like bad weather, health or safety threats, airport personnel strikes, or political unrest may exempt the airline from providing compensation. For a comprehensive understanding of Bangkok Airways passenger rights, including specific examples and further information, please refer to the airline's official website.
Bangkok Airways Flight Delay Compensation
Passengers departing from an EU airport who have experienced a delay of more than 3 hours are entitled to compensation for their delayed flight with Bangkok Airways. The amount of compensation varies based on the distance traveled, ranging up to €600 per person. To claim Bangkok Airways delay compensation, passengers need to check if their case qualifies and understand any exceptions that may apply.
Bangkok Airways Flight Cancellation Compensation
In the event of a flight cancellation within 14 days of the scheduled departure, Bangkok Airways may be responsible for compensating passengers. Bangkok Airways flight cancellation compensation can range up to €600 and applies to flights departing from EU airports. When a flight is cancelled, the airline is also obligated to provide necessary care, including food, refreshments, accommodation, and alternative transportation options.
How Much is Bangkok Airways Flight Compensation?
The amount of Bangkok Airways flight compensation for delayed or cancelled flights depends on the distance traveled. Passengers may be eligible for compensation ranging from €250 to €600 per person. It's important to review the specific criteria and exceptions to determine whether you qualify for reimbursement.
How to Get Compensation from Bangkok Airways?
To receive compensation, it's important to follow a planned course of action when dealing with Bangkok Airways for a delayed or cancelled flight. Begin by documenting the details of the disruption, including the date, time, and reason for the delay or cancellation. Retain any relevant documentation, such as boarding passes or receipts. Submit a formal complaint to Bangkok Airways through their website or customer service channels, including all necessary information and supporting documents.
About Bangkok Airways
Bangkok Airways has been operating since 1968 and is headquartered in Bangkok, Thailand. As an airline, Bangkok Airways is committed to ensuring Bangkok Airways passenger rights and delivering quality service. Passengers can trust the airline to fulfill their duties and responsibilities to passengers.
Analyzing Delay Durations of Bangkok Airways
Bangkok Airways strives to provide a smooth and punctual travel experience for its passengers. On average, the airline experiences an 11-minute delay, indicating a generally reliable performance. The majority of their flights operate on time, with a punctuality rate of 59.7%.
Breakdown of Delay Durations
- Up to 15 minutes: Around 20.1% of flights experience a delay within this time frame, which is a testament to the airline's adherence to schedules.
- 15 to 30 minutes: Approximately 10.4% of Bangkok Airways flights may encounter delays lasting between 15 to 30 minutes.
- 30 to 45 minutes: Around 4.2% of flights experience delays ranging from 30 to 45 minutes.
- 45 to 60 minutes: Approximately 2.2% of flights may experience delays lasting between 45 to 60 minutes.
- Over 60 minutes: Though infrequent, approximately 3.5% of flights may encounter delays surpassing 60 minutes.
FAQ (Frequently Asked Questions)
How long does it take to get compensation for a delayed flight with Bangkok Airways?
Regulation (EC) No. 261/2004 does not provide specific time limits or deadlines for this process. As a result, obtaining compensation from Bangkok Airways may take some time, depending on the complexity of the case and domestic legislation.
In rare cases that require the involvement of authorities or court proceedings, the process of claiming compensation may take even longer. The same concept applies to compensation claims for cancelled and overbooked flights.
Can I receive compensation if I lose my ticket on Bangkok Airways?
Yes, you can still claim compensation if you have the essential details of your Bangkok Airways flight, such as the flight number, departure and arrival airports, and the exact date of the scheduled flight. Usually, these particulars are visible in the confirmation email sent by Bangkok Airways.
How can I determine if I'm entitled to a refund?
If your Bangkok Airways flight was cancelled or delayed according to the criteria outlined in Regulation (EC) No 261/2004 of the European Parliament and of the Council, you are entitled to compensation. To learn more about compensation eligibility, you can complete an application with one of the specialized services that handle refunds for cancelled or delayed flights.
What qualifies as a flight disruption or cancellation in the case of Bangkok Airways?
A flight is regarded as disrupted, and compensation may be available if:
- The flight was delayed and arrived at the destination with a delay of more than 3 hours.
- The flight was cancelled less than 14 days before the scheduled departure.
- Bangkok Airways denied you boarding due to a lack of seats on the plane.